the percentage of people owning a business isn't as high as to be a common thing. in fact, a report yesterday stated the number was down.
besides, while you have your own business on the side, you still work for a "regular" company. if your sole income was your own business, you might understand the value of customer service a bit better.
------------------------------------------------------ only idiots put euro country badges on american cars. yub yub, says the ewok.